Privacy Policy

1. Introduction

Audisa Pty Ltd (“Audisa”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you interact with us online, offline, and through our services. By using our website or providing personal information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

• Identity Information: name, company, job title.
• Contact Information: email address, phone number, postal and billing address.
• Transaction Information: order history, payment details (processed securely via third parties), shipping information.
• Technical Data: IP address, device type, browser type, operating system, website usage data, cookies.
• Employment Information: résumé, cover letter, and other details if you apply for a role with us.
• Other Information: any details you voluntarily provide through enquiries, surveys, or forms.

3. How We Collect Information

• Visit or use our website
• Make a purchase or request a quote
• Contact us by email, phone, or in person
• Subscribe to newsletters or marketing communications
• Apply for employment with us
• Use cookies, analytics, or other digital technologies that track website usage

4. How We Use Your Information

• Provide, deliver, and improve our products and services
• Process transactions and manage customer accounts
• Respond to enquiries and provide customer support
• Communicate updates, offers, and marketing (with your consent)
• Maintain and improve website functionality and security
• Recruit and assess applicants for employment
• Comply with legal, regulatory, and contractual obligations

5. Disclosure of Personal Information

• Third-party service providers (e.g., IT support, hosting, payment processors, logistics providers)
• Business partners, contractors, or consultants assisting with operations
• Regulators, government authorities, or law enforcement where required by law
• Any party with your consent

6. Data Security

We take reasonable steps to safeguard personal information against loss, misuse, unauthorised access, modification, or disclosure. Measures include secure servers, restricted access, encryption (where appropriate), and internal training.

7. Cookies and Analytics

Our website uses cookies and similar technologies to track and analyse website traffic, improve performance, personalise your experience, and support marketing campaigns. You may disable cookies via your browser, but some features may not work as intended.

9. Overseas Disclosure

Some of our third-party service providers (e.g., cloud hosting, analytics, or software providers) may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.

10. Marketing Communications

We may send you promotional communications where you have opted in. You may unsubscribe at any time.

11. Contact Us

Audisa Pty Ltd
PO BOX 6060, West Gosford, NSW, Australia 2250
[email protected]
[email protected]
1300 449 993

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date. We encourage you to review this Privacy Policy regularly.

End User License Agreement (EULA)

This End User License Agreement (“Agreement”) is a legal agreement between you (“User”) and Audisa Pty Ltd (ABN: 61 690 857 679 | ACN: 690 857 679) (“Audisa,” “we,” “our,” “us”), governing your use of the Audisa Integrated Management System (AIMS), including associated websites, dashboards, software, databases, documentation, and resources (collectively, the “System”).

By accessing or using the System, you agree to be bound by this Agreement. If you do not agree, you must not use the System.

1. License Grant

Audisa grants you a limited, non-exclusive, non-transferable, revocable license to access and use the System in accordance with your assigned tier of access.

Tier levels (e.g., Basic, Pro, Elite, Distributor) provide different rights and access to resources, such as CAD/Revit/SketchUp files, specifications, order placement, and support services.

Your license extends only to the tier you have been granted and does not give you rights to higher-level features unless upgraded or approved by Audisa.

2. Restrictions

You agree not to:

• Copy, modify, adapt, translate, or create derivative works of the System;
• Reverse engineer, decompile, or attempt to extract the source code;
• Sell, rent, sublicense, or distribute the System or its content to third parties;
• Access or use the System for competitive purposes;
• Share tiered content (e.g., CAD libraries, product data) outside your authorized projects;
• Upload or transmit viruses, malicious code, or unauthorized data.

3. Intellectual Property

All intellectual property rights in AIMS, including but not limited to software code, databases, CAD files, design libraries, images, logos, and documentation, remain the exclusive property of Audisa Pty Ltd.

You are granted access only to use resources for legitimate project and design purposes. Redistribution, resale, or replication without written consent is strictly prohibited.

4. User Responsibilities

You are responsible for:

• Maintaining confidentiality of your account credentials;
• Ensuring accuracy of information provided;
• Complying with all applicable laws and regulations;
• Using the System only for authorized business or personal purposes consistent with your access tier.

5. Tiered Access & Membership

Access to certain tools, downloads, and services within AIMS depends on your tier level. Tier upgrades, downgrades, or revocations are at the discretion of Audisa.

Unauthorized attempts to bypass or misuse tier restrictions may result in immediate termination of access.

6. Termination

Audisa may suspend or terminate your access to the System, with or without notice, if:

• You breach this Agreement;
• You misuse the System or violate company policies;
• Your membership, employment, or partnership agreement with Audisa ends.

Upon termination, you must immediately cease using the System and destroy any downloaded or stored materials.

7. Disclaimer of Warranties

The System is provided “as is” and “as available” without warranties of any kind. Audisa does not guarantee uninterrupted access, error-free operation, or accuracy of data.

8. Limitation of Liability

To the maximum extent permitted by law, Audisa shall not be liable for any damages, including but not limited to:

• Loss of profits, data, or business opportunities;
• Downtime, delays, or interruptions;
• Errors or omissions in product specifications or CAD resources.

9. Updates & Modifications

Audisa reserves the right to update, modify, or discontinue the System at any time without liability. Continued use of the System after updates constitutes acceptance of the revised terms.

10. Governing Law

This Agreement is governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts in New South Wales.

11. Contact

For questions regarding this Agreement, please contact:
Audisa Pty Ltd
Po Box 6060, West Gosford, NSW, Australia
[email protected] | 1300 449 993